Privacy Policy

Effective Date: 23/01/2025
Website Name: riggzdigital.com
Business Name: Riggz Digital
Contact Email: [email protected]
Business Address: Wise Limited, 56 Shoreditch High Street, London, E1 6JJ, United Kingdom

Introduction

At Riggz Digital, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and share your personal data when you interact with our website (riggzdigital.com) and services, in compliance with the General Data Protection Regulation (GDPR).

1. Data We Collect

We collect and process the following categories of personal data:

1.1 Information You Provide to Us:

  • Contact Information: Name, email address, phone number, business name, and any other details you provide through our contact forms or inquiries.
  • Billing Information: Payment details such as billing address and transaction information when purchasing our services.
  • Communications: Any correspondence via email or chat with our team.

1.2 Information We Collect Automatically:

  • Technical Data: IP address, browser type, operating system, and device type.
  • Usage Data: Pages visited, time spent on our website, and other analytics.

1.3 Cookies and Tracking Technologies:

We use cookies to improve website functionality and user experience. Please see our Cookie Policy for details on how we use cookies.

2. How We Use Your Data

We process personal data to:

  • Provide our digital marketing services.
  • Communicate with you regarding inquiries, projects, or support requests.
  • Fulfill legal obligations, such as maintaining financial records.
  • Enhance our website and tailor marketing efforts.
  • Send promotional materials, provided you have opted in.

3. Legal Basis for Processing

We process your data based on the following legal grounds:

  • Consent: When you subscribe to our newsletter or agree to cookies.
  • Contractual Necessity: To provide the services you request.
  • Legal Obligation: To comply with laws or regulations.
  • Legitimate Interests: For website optimization and business operations.

4. How We Share Your Data

We do not sell your personal data. However, we may share your information in the following cases:

  • Service Providers: Third-party vendors (e.g., hosting, payment processors) to facilitate our services.
  • Legal Compliance: If required by law or to protect our legal rights.
  • Business Transfers: In case of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

5. Data Storage and Security

We implement robust security measures to safeguard your personal data, including:

  • Encryption of sensitive information.
  • Access control to restrict unauthorized access.
  • Regular monitoring and testing of our systems.

We store personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

6. Your Rights

Under GDPR, you have the following rights:

  • Right to Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Correct inaccuracies in your personal data.
  • Right to Erasure: Request deletion of your data, subject to legal exceptions.
  • Right to Restrict Processing: Limit how we use your data.
  • Right to Data Portability: Obtain your data in a machine-readable format.
  • Right to Object: Opt out of certain data processing activities.
  • Right to Withdraw Consent: Revoke consent for processing at any time.
  • Right to Lodge a Complaint: File a complaint with the Information Commissioner’s Office (ICO) if you believe we have violated GDPR.

7. How to Exercise Your Rights

To exercise any of your rights, please contact us at:

  • Email: [email protected]
  • Address: Wise Limited, 56 Shoreditch High Street, London, E1 6JJ, United Kingdom

We will respond to your request within 30 days, as required by GDPR.

8. International Data Transfers

If you are located outside the United Kingdom, your data may be transferred to and processed in the UK or other countries. We ensure such transfers comply with GDPR and other applicable laws by using standard contractual clauses or other safeguards.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

  • Email: [email protected]
  • Address: Wise Limited, 56 Shoreditch High Street, London, E1 6JJ, United Kingdom

By using our website and services, you agree to the terms outlined in this Privacy Policy.